Privacy Policy

Last Updated: 26 September 2025

Fincom KwaZulu-Natal (“Fincom KZN”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website https://fincomkzn.co.za, use our services, or interact with us.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name, email address, phone number, company details

  • Billing and payment information

  • Identification documents (if required by law)

b) Automatically Collected Information

  • IP address, browser type, device information

  • Cookies and tracking technologies (see Cookies Policy)

  • Website usage data

c) Sensitive/Financial Information

Only collected where necessary to provide our financial services and in compliance with relevant laws.

 

2. How We Use Your Information

We use your information to:

  • Provide and improve our services

  • Communicate with you about your account or inquiries

  • Process payments and invoices

  • Comply with legal and regulatory obligations (including FICA, POPIA, and other financial regulations)

  • Conduct internal analytics and improve website functionality

  • Send marketing or updates (with your consent, where required)

 

3. Legal Basis for Processing (for GDPR compliance)

If you are located in the EU/UK, we process your personal data under the following legal bases:

  • Consent (e.g., for marketing communication)

  • Contract (when providing our services to you)

  • Legal Obligation (to comply with financial and regulatory requirements)

  • Legitimate Interest (to improve services and secure our website)

 

4. Sharing of Information

We do not sell your personal information. We may share it with:

  • Service providers and business partners who help us deliver our services

  • Legal or regulatory authorities, when required by law

  • Third-party payment processors (secure and compliant)

 

5. Data Retention

We keep personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

 

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or correct your information

  • Request deletion of your information

  • Object to processing or withdraw consent

  • Request portability of your data

South Africa (POPIA): You have the right to request access to, correction, or deletion of your personal information.
EU/UK (GDPR): You have additional rights as listed above.
California (CCPA/CPRA): You may request disclosure of the categories of data collected, and opt-out of the sale/sharing of your information (we do not sell data).

 

7. Cookies Policy

We use cookies and similar technologies to improve user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

 

8. Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

 

9. International Data Transfers

If you access our services from outside South Africa, your data may be transferred internationally. We ensure adequate safeguards are in place.

 

10. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect data from minors.

 

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated date.

 

12. Contact Us

If you have any questions or requests about this Privacy Policy or your personal information, please contact us:

Fincom KwaZulu-Natal
Email: jay@fincomaccounting.co.za
Phone: +27 82 878-6772
Website: https://fincomkzn.co.za